WARNING FOR INTERNATIONAL TRADE SCAM

How to safely export goods via Alibaba platform? How to distinguish between real and fake partners when opening an Alibaba store? Let's analyze deeply with Alibaba Vietnam from the truth of the incident to sustainable risk prevention solutions.

FULL SCOPE OF THE SHOCKING INTERNATIONAL TRADE FRAUD AND THE "FATAL" loopholes

The incident of dozens of containers of Vietnamese agricultural products losing control of their original documents in the European market is not just an occupational accident, but an elaborate fraud scenario.

1.1. Scenario of scammers

Typically, these audiences will actively seek out businesses that are eager to sell B2B in large quantities. They offer attractive orders, high prices and push for fast delivery schedules.

In the case of 20-100 cashew containers, the trick lies in the collection payment method (D/P). The buyer took advantage of loopholes in the process of transferring documents between banks to get the original set of documents without paying money, thereby having the right to pick up the goods at the port.

1.2. Why do Vietnamese businesses easily fall into the trap?

• Lack of verifiable information: Businesses place too much trust in brokers or slick transactional emails.

• Not understanding international law: Many units when opening Alibaba stores have not taken full advantage of the platform's security and verification tools.

• Subjective psychology: When seeing a large order, many business owners skip the steps to verify the legal entity (Due Diligence).

EXPORTING GOODS THROUGH ALIBABA FLOOR: OPPORTUNITIES AND CHALLENGES IN THE DIGITAL AGE

ALIBABA.COM is currently the largest B2B e-commerce platform in the world. Selling on Alibaba helps businesses reach more than 200 countries. However, to be successful, you need the companionship of Alibaba Vietnam company.

2.1. Advantages of selling on Alibaba

• Access global customers 24/7: No need to spend billions of dong on international fairs.

• Market data (Big Data): Know clearly the consumption trends of each region.

• Support ecosystem: From logistics to international payments.

2.2. Potential risks without the right strategy

If you try to open an Alibaba store without guidance from an expert, you will easily encounter:

• Virtual customer, account hacked.

• Payment dispute due to contract drafting error.

• Being played badly by a competitor or violating floor policy leads to lockout of the booth.

SECRETS FOR SAFE B2B SALES: STOP FRAUD FROM "PEOPLE"

To protect production results, Alibaba Vietnam recommends that businesses take the following 5 "golden" steps:

3.1. Verify partner identity (Buyer Verification)

When a customer asks to buy goods through the floor, check:

• How long have they been on the floor?

• Is the company profile clear?

• Use Alibaba Vietnam's business information checking service to confirm real address and real warehouse.

3.2. Choose a secure payment method

Instead of risky traditional methods such as D/P or T/T 100% upon receipt, use Alibaba Trade Assurance. This is a service that protects sellers and buyers. Money will be held through a third party intermediary, only disbursed when contract conditions are satisfied.

3.3. Be careful with original documents

In export, whoever keeps the original documents keeps the goods. Absolutely do not send scanned copies or originals to customers before receiving secure payment confirmation from the bank.

ALIBABA VIETNAM - A TRUSTED COMPANION OF EXPORT ENTERPRISES

We not only help you open an Alibaba store, we help you build a sustainable international business "fortress".

4.1. Strategic consulting services from A-Z

Alibaba Vietnam Company provides a team of experienced experts, knowledgeable about local markets and international laws to:

• Optimize keywords to get products to the top of searches.

• International standard booth design.

• Training on negotiation skills and handling refusals.

4.2. Crisis management support

When encountering signs of suspected fraud, businesses can immediately contact Alibaba Vietnam's support department to intervene promptly, coordinate with the exchange to lock suspect accounts and protect legal rights.

OPTIMIZED STEPS FOR CONTINUOUSLY "EXPELLING ORDERS" WHEN SELLING ON ALIBABA

To successfully sell B2B, don't just stop at posting products. You need a professional process:

1. Market research: Use Alibaba's Keyword Analysis tool to know what customers are looking for.

2. Posting high-quality content: 3D images, factory videos, ISO/HACCP certificates are "passports" of trust.

3. Response Rate: International customers highly value response speed. Please respond within less than 24 hours.

4. Take advantage of RFQ (Request for Quotation): Proactively search for orders instead of waiting for customers to arrive.

EXPORT VISION 2024 - 2030: DIGITAL TRANSFORMATION OR DEATH?

Traditional commerce is gradually being replaced by cross-border e-commerce. The case of 20-100 cashew containers is a lesson about backwardness in trading methods. Exporting goods through Alibaba is the shortest and most effective way but also requires the most alertness.

B2B sales is not for those who like to take chances. It is for businesses that know how to invest in knowledge, technology and choose the right partner like Alibaba Vietnam.

Conclude

International trade fraud is increasingly sophisticated, but they cannot exist if businesses are fully equipped with knowledge and defense tools. Let the opening of the Alibaba booth become a turning point to bring Vietnamese brands to the big sea safely and proudly.

If you are having difficulty finding international customers or are concerned about payment risks, please contact Alibaba Vietnam Company immediately for advice on the most optimal solution.

OFFICIAL CONTACT INFORMATION

ALIBABA.COM VIETNAM COMPANY LIMITED

• Head office: 19th Floor, Saigon Center Building, No. 67 Le Loi Street, Ben Nghe Ward, District 1, City. Ho Chi Minh.

• E-mail:[email protected]

• Phone: (+84) 987 258 510

• Binh Duong Branch: 10th Floor, Becamex Tower, 230 Binh Duong Avenue, Thu Dau Mot, Binh Duong.

• Dong Nai Branch: 9th Floor, TTC Plaza, Vo Thi Sau, Thong Nhat Ward, City. Bien Hoa, Dong Nai.

• Long An Branch: 123 Cong Hoa, Ward 12, Tan Binh, Ho Chi Minh City.

• Hanoi Branch: Floor 25, Building No. 1 Capital Place Building, No. 29 Lieu Giai, Ngoc Khanh, Ba Dinh, Hanoi.